Frequently Asked Questions

Download and extract the ZIP file, open your browser’s extensions page, enable Developer mode, and choose Load unpacked. Select the extracted folder that contains manifest.json.

Chrome Web Store policies may restrict downloader extensions. OFDownloader is therefore distributed as an official ZIP package and installed locally through Developer mode. Only download the package from the official OFDownloader website.

OFDownloader supports Chrome, Firefox, and Microsoft Edge. Other Chromium-based browsers can usually use the Chrome version, but compatibility may vary by browser and version.

Download the current release and replace the previously extracted extension files. Then open the browser’s extensions page and reload the OFDownloader extension.

No. OFDownloader does not ask you to enter your OnlyFans password. Sign in to OnlyFans through the normal website before using the downloader.

Downloads are processed locally on your device. Browser downloads are saved to your browser’s default or selected download folder, while the desktop app uses its configured save location. Payment is handled separately by Stripe.

OFDownloader is available on Android through the official APK. The Chrome, Firefox, and Microsoft Edge ZIP packages are designed for desktop browsers and should not be installed on a phone.

OFDownloader can download many protected videos that already play in your signed-in account. Support may vary by video and platform, and it cannot download content your account cannot access.

Yes. Select one creator, click Download, and choose the content filters you need. OFDownloader adds matching accessible items to Download Center and automatically filters items that have already completed.

Confirm that OFDownloader is enabled, then temporarily disable ad blockers, content blockers, and other downloader extensions that may conflict with it. Force-refresh the page with Ctrl+F5 on Windows or Command+Shift+R on macOS.

A temporary network interruption can cause a protected video download to stop. Retry the download first; OFDownloader automatically filters items that already finished, so completed items will not be downloaded again. If it still fails, check that the content remains available to your account.

Confirm the video still plays in the same signed-in browser session, refresh the content page, and retry once while leaving the page open. If it still fails, test one smaller accessible item. Completed files are filtered automatically and will not be downloaded again.

Payments are processed through Stripe. OFDownloader does not directly collect or store your card details.

Yes. Each account can use one three-day free trial. The trial cannot be restarted on the same account after it has been used.

Yes. Refund requests are accepted within seven days of payment. Contact support with the email address used for the purchase so the payment can be located.

Email support@hlsdownloader.com. Include your browser, operating system, OFDownloader version, and a short description of the problem. Do not send passwords, session cookies, or private media.